USED CNC EQUIPMENT MAN LLC

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Reliable Shipping &
Logistics Solutions

From warehouse to your doorstep — we handle every mile with precision. Transparent tracking,
guaranteed timelines, and careful handling on every order.

98.6%

On-Time Delivery

150+

Countries Shipped

2M+

Packages / Year

24/7

Live Support

01  |  Shipping Information

Everything You Need to Know About Shipping

Transparent policies, multiple carrier options, and real-time tracking — so you’re never left guessing.

Shipping Methods

We partner with FedEx, DHL, UPS and USPS to offer flexible delivery — from same-day local to international freight. Select your preferred carrier at checkout.

Shipping Zones

Domestic orders ship from our regional hubs. International orders are routed through our global logistics network covering 150+ countries.

Shipping Rates

Rates are calculated based on weight, dimensions and destination. Free standard shipping on all domestic orders over ₹999.

Live Order Tracking

Every shipment includes a real-time tracking number sent to your email and SMS. Monitor your package from dispatch to doorstep via our tracking portal.

Returns & Exchanges

Hassle-free returns within 30 days of delivery. Print a prepaid return label from your account dashboard — no questions asked.

Shipping Insurance

All orders are automatically insured up to ₹5,000. Additional coverage available at checkout for high-value items.

02  |  Delivery Timelines

Estimated Delivery by Shipping Method

All timelines are calculated from the dispatch date. Orders placed before 2 PM are processed the same business day.

Shipping Method
Est. Transit
Coverage
Starting Rate
Speed

Same-Day Delivery

Within 4–6 hours

Select Metro Cities

₹199

⚡ Express

Next-Day Express

1 Business Day

Pan India

₹149

⚡ Express

Standard Shipping

3–5 Business Days

Pan India

₹49

📦 Standard

Economy Shipping

6–9 Business Days

Pan India

Free

🌱 Economy

International Standard

10–15 Business Days

150+ Countries

₹799

📦 Standard

International Express

4–7 Business Days

60+ Countries

₹1,499

⚡ Express

* Business days exclude Sundays and public holidays. International shipments may be subject to customs delays beyond our control.

03  |  Handling

How We Handle Your Orders

Every package is processed with care from the moment you place your order to the moment it leaves our warehouse.

Our Step-by-Step Process

01

Order Verification

Once placed, your order is automatically verified for accuracy — including item availability, address validation, and payment confirmation.

02

Quality Inspection

Each item is individually inspected by our warehouse team to ensure it meets our quality standards before being packed.

03

Secure Packaging

We use eco-friendly, double-walled packaging with protective padding for fragile items. Oversized items receive custom crating.

04

Dispatch & Handoff

Packed orders are scanned, labelled, and handed to the carrier. You receive your tracking number within 30 minutes of dispatch.

Our Handling Standards

🌿

Eco-Friendly Packaging

100% recyclable materials. We've reduced single-use plastic by 85% across all packaging lines since 2022.

🔒

Tamper-Proof Sealing

Security-sealed packages with visible tamper indicators. Compromised seals are flagged and reprocessed before shipping.

❄️

Temperature-Controlled Storage

Perishable and heat-sensitive products are stored and packed in dedicated climate-controlled warehouse sections.

⚠️

Fragile Item Protocol

Fragile items receive extra bubble wrap, foam inserts, and Handle with Care labels on all sides of the package.

Frequently Asked Questions

Common Shipping Questions

Yes — you can update your delivery address within 1 hour of placing the order by contacting our support team. After dispatch, address changes are subject to carrier availability.
We ship to PO Boxes via standard postal services. For APO/FPO military addresses, please select the USPS option at checkout — express options are not available for these addresses.
All packages are insured. File a claim within 7 days of expected delivery and we'll send a replacement or issue a full refund within 3–5 business days.
Restricted items such as lithium batteries, liquids, and hazardous goods have country-specific restrictions and are flagged at checkout with available alternatives.
International orders may be subject to customs duties levied by the destination country. These charges are the recipient's responsibility and are not included in our shipping rates.
Time-slot delivery is available for same-day and next-day orders in select cities. Choose your preferred 2-hour window at checkout, subject to local availability.

Still have questions about your shipment?

Our logistics team is available 24/7 to help with tracking, returns, and any shipping queries.

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